MyVirtualBPO is where the three engines above become numbers. Each module is operated by a brand you already know, documented to the ISO 9001-aligned standard, run on ISO 27001-compliant infrastructure, and feeds a specific part of the report you read every week.
Module 01 · ISO 9001-aligned
VirtualLeadGen
Commercial Synergy
The commercial engine: CRM, pipeline and outbound. A Data Emily builds the list, a Sales Emily works it, and the AI layer sits underneath both.
What it reportsPipeline by stage · conversion by source · Growth Report
Module 02 · ISO 9001-aligned
YourTalentFinder
Applicant Tracking
The ATS. Requisitions, candidates by stage, interviews booked, and the pre-vetted shelf your shortlist is drawn from.
What it reportsOpen seats · candidates by stage · days to fill
See the module →Module 03 · ISO 9001-aligned
The Emily Academy
Human Talent
HR for remote work: onboarding, training and certification, plus the bonus and recognition schemes — Emily Miles, the EMOP Race and the Emily Olympics.
What it reportsCourses completed · certifications · miles & awards
Module 04 · ISO 9001-aligned
MyVirtualService
Service & Tickets
Every ticket logged, routed and answered against an SLA — and the CSAT survey that tells us whether you are actually happy with the result.
What it reportsCSAT · first response · SLA compliance · open tickets
Module 05 · ISO 27001-aligned
MyVirtualTech
Innovation & Development
The engineering bench behind the platform — integrations, automations and the security practice that keeps your data where it belongs.
What it reportsUptime · integrations live · security reviews · releases
Module 06 · ISO 9001-aligned
Virtual CFO
Finance & Administration
Invoicing, receivables and the weekly owner scorecard. The numbers you make decisions on, in plain English, without waiting for a month-end close.
What it reportsCash position · AR aging · margin per account
Module 07 · ISO 9001-aligned
VCEO Experience
Strategic Leadership
The layer that turns all of the above into decisions: Time + Mobility + Clarity, and the habits that keep you out of the day-to-day.
What it reportsThe board view · WBR + MBR · what needs you this week
Each module is a documented process with an owner and a number, not a screen. That is the difference between a dashboard and a management system — and it is why the reports agree with each other.